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CIS 268 Software Support Test 1-4

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

Windows NT corrected many problems with ____.
a.
Windows XP
c.
Windows 9x/Me
b.
Windows 2000
d.
Windows Vista
 

 2. 

Windows 2000 is an upgrade of ____.
a.
Windows XP
c.
Windows Vista
b.
Windows NT
d.
DOS
 

 3. 

____ is an upgrade of Windows 2000.
a.
Windows NT
c.
Windows 98
b.
Windows 95
d.
Windows XP
 

 4. 

Windows XP Professional requires a minimum of ____ MB of RAM.
a.
16
c.
64
b.
32
d.
128
 

 5. 

____ is code-named Longhorn.
a.
Windows NT
c.
Windows Vista
b.
Windows 2000
d.
Windows XP
 

 6. 

Applications written to provide a GUI shell for Unix and Linux are called ____.
a.
DOS
c.
X Windows
b.
Windows Vista
d.
OS/2
 

 7. 

When a Mac is turned on, the ____ program is automatically launched and it provides the desktop.
a.
Finder
c.
Device Manager
b.
Windows Explorer
d.
Control Panel
 

 8. 

Windows keeps some data in text files called ____ files.
a.
Windows
c.
manager
b.
initialization
d.
startup
 

 9. 

When an OS is first executed, the initial screen that appears, together with its menus, commands, and icons, is called the _____.
a.
registry
c.
device manager
b.
taskbar
d.
desktop
 

 10. 

When each logical drive is formatted, a single directory table is placed on the drive called the ____.
a.
sector directory
c.
cluster directory
b.
root directory
d.
initialization directory
 

 11. 

Subdirectories are also known as ____.
a.
clusters
c.
folders
b.
paths
d.
sectors
 

 12. 

The method of using the hard drive as though it were RAM is called ____.
a.
multitasking
c.
preemptive multitasking
b.
virtual memory
d.
initialization
 

 13. 

A ____ on the desktop is an icon that points to a program you can execute, or to a file or folder.
a.
shortcut
c.
circuit
b.
path
d.
driver
 

 14. 

The ____ gives a graphical view of hardware devices configured under Windows and the resources and drivers they use.
a.
Control Panel
c.
Device Manager
b.
Windows Explorer
d.
Resource Manager
 

 15. 

Windows XP ____ Edition is used for high-end gaming computers using AMD processors, for servers, or for heavily technical workstations that run scientific and engineering applications and need greater amounts of memory and higher performance than standard desktop PCs.
a.
Media Center
c.
Home
b.
Professional x64
d.
Tablet PC
 

 16. 

____ mode is a processor mode in which programs have only limited access to system information and can access hardware only through other OS services.
a.
User
c.
Software
b.
Kernel
d.
Guest
 

 17. 

A ____ is a program or group of programs that is running, together with the system resources assigned to it, such as memory addresses, environmental variables, and other resources.
a.
process
c.
module
b.
thread
d.
partition
 

 18. 

Executive services interface between the subsystems in user mode and the ____.
a.
kernel
c.
domain controller
b.
HAL
d.
RAM
 

 19. 

____ is a directory database and service that allows for a single administration point for all shared resources on a network.
a.
Active Directory
c.
Domain Controller
b.
Active Controller
d.
Domain Directory
 

 20. 

A hard drive is divided into ____-byte sectors.
a.
256
c.
512
b.
313
d.
756
 

 21. 

When Windows 2000/XP is installed on a new hard drive, each partition is divided into one or more ____.
a.
sectors
c.
cylinders
b.
logical drives
d.
boot devices
 

 22. 

FAT32 is efficient for logical drives up to ____ GB.
a.
4
c.
32
b.
16
d.
64
 

 23. 

To take full advantage of Windows 2000/XP power management abilities, your system BIOS must be ____-compliant.
a.
ACPI
c.
PDC
b.
NTFS
d.
BDC
 

 24. 

Windows 2000/XP can support up to ____ partitions on a hard drive.
a.
two
c.
four
b.
three
d.
five
 

 25. 

____ is a process which replicates a drive to a new computer or to another drive on the same computer.
a.
Unattended installation
c.
Dual booting
b.
Drive imaging
d.
Drive installation
 

 26. 

Product ____ is a method used by Microsoft to prevent unlicensed use of its software so that you must purchase a Windows XP license for each installation of Windows XP.
a.
activation
c.
acquisition
b.
installation
d.
renewal
 

 27. 

You can use ____ to update drivers to the manufacturer drivers.
a.
Windows Explorer
c.
My Computer
b.
Device Manager
d.
System Information
 

 28. 

After Windows 2000/XP is installed, any partition or logical drive except the one on which Windows is installed can be created using ____, available from the Windows desktop.
a.
Disk Management
c.
Install Drive
b.
New Drive
d.
Add/Remove Hardware
 

 29. 

____ is a graphical, user-friendly utility that you can use to create partitions and format logical drives.
a.
System Restore
c.
ASR
b.
SFC
d.
Disk Management
 

 30. 

If you update a driver and the new driver does not perform as expected, you can revert to the old driver by using the ____ feature.
a.
Update Driver
c.
Uninstall Driver
b.
Driver Rollback
d.
Driver Reinstall
 

 31. 

To use the File Signature Verification tool, you need to type the ____ command in the Run dialog box.
a.
Signcheck.exe
c.
validate.exe
b.
Verify.exe
d.
Sigverif.exe
 

 32. 

To access Computer Management, open ____, open the Administrative Tools window, and then double-click the Computer Management icon.
a.
My Computer
c.
Windows Explorer
b.
Control Panel
d.
Task Manager
 

 33. 

The ____ log records events based on audit policies, which an administrator sets to monitor user activity.
a.
security
c.
system
b.
application
d.
administration
 

 34. 

The ____ log records events triggered by Windows components, such as a device driver failing to load during the boot process.
a.
security
c.
system
b.
application
d.
administration
 

 35. 

You can use the ____ tool to back up the entire drive on which Windows is installed.
a.
MMC
c.
SFC
b.
RAID
d.
ASR
 

 36. 

The Windows 2000/XP registry is logically organized in an upside-down tree structure of keys, subkeys, and ____.
a.
values
c.
subfiles
b.
files
d.
leaves
 

 37. 

Memory is allocated in 4K segments, also known as ____.
a.
hives
c.
pages
b.
trees
d.
tablets
 

 38. 

When Windows 2000/XP is first installed, it automatically creates two local accounts, called ____ user accounts.
a.
default
c.
general
b.
built-in
d.
administrative
 

 39. 

An account that is a member of the ____ group can back up and restore any files on the system regardless of their access privileges to these files.
a.
Power User
c.
Backup Operator
b.
Limited Users
d.
Guests
 

 40. 

An account that is a member of the ____ group is intended to be used by people who use a workstation only once or occasionally and have limited access to files and resources.
a.
Limited Users
c.
Backup
b.
Guests
d.
Local Users
 

 41. 

With ____ user profiles, settings established by a user at one computer are stored in a file on a file server on the network and shared with all computers in the workgroup.
a.
server
c.
public
b.
shared
d.
roaming
 

 42. 

A ____ user profile is a roaming user profile that applies to all users in a user group, and individual users cannot change that profile.
a.
public
c.
common
b.
group
d.
mandatory
 

 43. 

User names for Windows 2000/XP logon can consist of up to ____ characters.
a.
10
c.
25
b.
15
d.
35
 

 44. 

Passwords for Windows 2000/XP logon can be up to ____ characters.
a.
6
c.
81
b.
25
d.
127
 

 45. 

With Windows 2000, the only way to log on to the system is by pressing the ____ keys to open the logon window.
a.
Ctrl+Esc
c.
Shift+Alt
b.
Alt+Shift+Del
d.
Ctrl+Alt+Del
 

 46. 

The ____ is a wildcard for one character.
a.
asterisk (*)
c.
question mark (?)
b.
slash (/)
d.
pound sign (#)
 

 47. 

The ____ command changes the current default directory.
a.
Chdir
c.
Attrib
b.
Rmdir
d.
Chkdsk
 

 48. 

The ____ command removes a subdirectory.
a.
Deldir
c.
Cutdir
b.
Erase
d.
Rmdir
 

 49. 

When several clusters are used to hold a single file, this group of clusters is called a ____.
a.
hive
c.
tree
b.
chain
d.
family
 

 50. 

In ____ backup, all files that have been created or changed since the last backup are backed up, and all files are marked as backed up.
a.
differential
c.
full
b.
copy
d.
incremental
 



 
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